ATM app is your best travelling companion: you can buy tickets and passes, receive real-time status updates and just travel with your phone.
Get your pass on the app, and travel with your phone
Thanks to the new update of the app, it is no longer needed to hold a travel card to be activated at the totems in metro stations. Learn more.
One app, plenty of services
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Buy tickets or travel passes and travel with your phone
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Check timetables, stops and waiting times
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Plan your journey and the best fare
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Get real time status updates on service changes
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Get a quick reminder about the expiring dates of your pass
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Book an appointment at our ATM Points
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Book a ride on our on-demand night service Radiobus
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Download the summary of the payments you need for the tax return
Do you have an older version of the app?
You must download the latest update to keep using the app and to switch to the digital travel pass. Log into your ATM account (forgot password?).
Do you already have an ATM account?
As the latest update will be downloaded, a new Log in is required with:
- email and password (forgot password?)
- telephone number
- confirmation code (by text message)
After logging in on the new version of the app, you will find tickets, travel passes and favourite items.
No ATM accounts yet?
Register in order to use all digital services.
These operating systems support the latest version of the app
App not working? Ask for technical support
- assistance-app @ mail.atm.it
- 02 8290 0735
Alternatives to QR code?
Bring the ticket's QR code close to the turnstile reader. To facilitate reading, do not rotate the phone horizontally: keep it upright and at least 5 centimetres away from the reader.
If you make multiple tube trips with the same ticket (within the time limits of validity), you must validate it on each new trip. Tap the ticket to revalidate it.
Alternatives to QR code?
Once purchased, you can also print out your ticket at the automatic ticket machines in the station, near the turnstiles:
- select the option Tickets with PIN/PNR code on the dispenser
- enter the PNR code found under the QR code of the ticket
- use the printed ticket at the turnstile, to enter or to exit
When you print a ticket already validated on the app, the validity time does not change: it remains the same as from the moment of validation.
What to do in case of checks and avoid fines
On all means of transport, you can only travel with valid tickets or subscriptions. Therefore, always validate your ticket before boarding. In case of checks, open the app and show our staff the validated ticket. If you have printed the ticket, show it and keep it until the end of the journey.
If you print the ticket, it disappears from the app
Once you print the ticket, that is the ticket to use. The digital version of the ticket disappears from the app. Keep the printed version until the end of the journey.
If you print the carnet, use the printed version for all trips
Once you print the carnet, the digital version disappears from the app. Keep the printed version as it is needed for all the remaining trips.
Do not delete or update the app while using the ticket
If you delete, reinstall, or download an update of the app, you lose the ticket you have validated and are using.
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