Your phone is all you need to travel - download the app

With the ATM app, you can buy all types of ticketsto travel in Milan, in the municipalities of the Metropolitan City and those in the province of Monza and Brianza where the Integrated fare system (STIBM) applies. You can also buy tickets for route Z301 Milan - Bergamo operated byNET (Nord Est Trasporti). You can pay by credit card, PayPal, Satispay or MyBank.

You always must validate the ticket before boarding

Once purchased, the tickets will be shown on the app, in the Wallet menu . Select a ticket and tap to validate it before boarding.

Use the QR code on your ticket to enter and exit the metro

Touch in and out at the QR reader. Keep the app opened on the QR code page and hold the phone at least 5 centimetres away.
Re-validate the ticket each time you start a new journeyon the metrowith the same ticket as long as it is valid.

If the QR does not work

You can print your ticket at the ticket machines in the station:

• select the item Tickets with PIN/PNR code
• enter the PNR you see in the QR code page
• use the paper ticket at the turnstile as you enter and exit

The duration of the ticket starts as you validate it the first time on the app, even if you print it out afterwards.

Avoid fines in case of inspections

You will be fined if you travel with non-valid tickets or passes. Always validate your ticket before boarding . During a check, open the app and show our staff the validated ticket. If the ticket has been printed, show the paper ticket and keep it until the end of your journey.

If you print the ticket, it disappears from the app

Once you have printed out your ticket, that is the ticket that must be used. The digital version of the ticket can no longer be used to travel . Keep it printed until the end of your journey.

If you print the carnet, use the printed version for all trips

Once you have printed out the carnet, the digital version will disappear from the app . Keep the paper ticket: it is needed for all the journeys remaining.

Do not delete or update the app while using the ticket

If you delete, re-install or download an update of the app, you lose the ticket s you have validated or the ones you are using to travel.